Fruit, muffins and bagels are served each morning. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Lunch is normally an hour long and begins at noon. Does the course schedule include a Lunchbreak? Module 10: Cisco Courtesy Callback – Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.Ĭlasses begin promptly at 9:00 am, and typically end at 5:00 pm.
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